Anonymous
map-marker Bluefield, West Virginia

WE SHOULD SUE GARDENERS CHOICE

GARDENERS CHOICE SHOULD BE SUED FOR TAKEING ADVADIC OF SO MANY PEOPLE .WE TRUSTED THE CO.AND THEY,RE GETTING RICH FROM THERE BAD BUSSINESS WHILE WE,RE GETTING NOTHING ORWE WORKED TO PLANT WHAT WE DID GET OLNY TO SEE NOTHING BUT WASTED TIME AND FRASTRION GROWING WE SPENT ABIT OF MONEY ON SEVERL PLANTS ONLY TO RECIVE STICKS THE 3 STRAWBERRY TREES NO GOOD. THE 3 PAW PAW TREES NO GOOD .

THE 2- 3 IN 1 CHREEY TREE DOES HAVE AFEW LEAVES BUT IN POOR COND. WE ORDERED MANY PLANTS FROM OTHERS AND HAD GOOD LUCK .THANKS YOU.

View full review
Loss:
$70
1 comment
Guest

TRY LEARNING HOW TO SPELL SO YOU CAN FILL OUT YOUR COURT PAPERS ***!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :zzz :zzz :upset :upset :upset :eek :eek :eek :x :x :x :x

bjsjlb
map-marker Philadelphia, Pennsylvania

Gardener's choice never sent my order

I ordered from them months ago they were quick to take my money but i still havent recieved my order i have called every number for them only to get a busy signal or be disconnected i have emailed them several times no responce this company is a real rip off and i think they should be put out of bussiness. Now i have no way of getting hold of them to get my plants or a refund so i just threw $40 down the drain. I would not recommend them to any one dont understand how they can sleep at night knowing there taken people hard earned money
View full review
Loss:
$40
1 comment
Guest

Very disapointing. Did not send plants when promised.

Plants have not arrived when their web site said they should already have been delivered. It is nowone monh past olanting time for my area. I wanted them 3-15 but they said they could not be mailed until 4-1. I said OK, but it is now 4-18 and still no plants.

I will not order again and I really liked their giant zuccini and perennial sweet peas. The humming birds love the zuccini blossoms and they bloom all summer.

However, I needed my tomato plants earlier. Of course, I could not contact customer service.

Anonymous
map-marker Atlanta, Georgia

Gardener's Choice says shipped my order but did not arrive, cannot reach them online or phone.

I am trying to reach them as if I have a new order to place. Still holding. If trying to get a rep. the line #2 is always busy. Frustrating, I just want the plants, don't like complaining. But I think I got ripped off here. I have emails them that are rejected and returned to me. I did put this on AMEX, so will be calling them to have them get me a refund. Beward using these people, could be a scam. I read other reports and did not head warning. But do get enticing emails from Gardener's Choice.
View full review
1 comment
Guest

I also was ripped off by this company. Ordered strawberry plants which never arrived customer service excuse was they were shipped,received and signed for by someone of whom I have no idea.

And as far as they are concerned that is the extent of that. Never again will I purchase from this company!!!!

nhteacher W
map-marker Natick, Massachusetts

Gardner's Choice cheats customers

Gardner's choice offers free deals and extra plants but doesn't tell you how much your order will cost until it's too late to stop it! My supposedly "free" plants added $40 to my order...and when I tried to contact customer service, my e-mail was undeliverable; when I finally figured out how to contact them I was told it was "too late" and that my order had already shipped. I'm looking at a box of teeny, tiny $20 each little dirt-filled squares that bear no resemblance to the advertisement. I have reported them to the BBB. DO NOT BUY FROM GARDNER'S CHOICE!!!
View full review
lisa r Nsp
map-marker Largo, Florida

Gardners choice

do not buy they rip you off you will not get back your money and you will spend all kind of time on it.like a iddot i tried them twice but both time it was only 21.00 which was enough not including the time tring to get the seeds to sprout which never happen!take my advice or dont you can waste your money to!!!!!!!!!!!!!!!!you can not get a hold of them from email and if you do find out a phone # you will spend hours tring to get your money back and it will not happen i can not believe i did it again
View full review
Loss:
$48
1 comment
Guest

I didn't receive my order until too late to plant, and then the plants were almost dead. Very poor quality and customer service.

I learned...will now only buy from local nursery. They need to be reported to the AG

Anonymous
map-marker Norfolk, Virginia

Rude Customer Service and Credit Card used wtihout verification

Company claims the order was placed by myself or my husband because it shipped to our address and our phone number was used. Gardeners Choice rep admitted no security questions are asked to veirfy that the person making the call is in fact the actual card holder. Perhaps Gardner's Choice has not heard of phone lines being accessed to make fraudulant credit card charges in addition to fraudulant calls. Neither my husband or I are gardners, we just mow the grass. If we wanted grass seed, fertilizer and the rest of the junk that was sent to us, we could drive less than 10 minutes to Lowe's, Home Depot or Wal Mart to purchase the same exact items for far less money and have them immediately. It doesn't make sense to order something in May that is supposed to arrive at the ideal time for planting (now Aug). It is over 90 degrees in Virginia at this time of year and no one is planting grass or adding fertilizer to their lawns. It is just too hot. Customer Service is non existent. Both reps I spoke with were rude and abrupt. For me this is another indicator that there are so many complaints, the reps answer the phone prepared to do battle. If you have a choice for gardening supplies, stay away from Gardner's Choice
View full review
Loss:
$236
1 comment
Guest

Everyone that has been taken by gardners choice can call the mi state police and report the crime.Indeed it is a crime that is going on with thousands of victums. The police number in paw paw is 269 657 ****.They said if they get enough calls they will go after them.

sharon n Ulj
map-marker Tooele, Utah

Took my money and no product sent June 12,2009

I ordered strawberry hanging planters 2 for 1 plus s/h. Price was 10.00 + s/h OK I was sent some white stupid baskets with strawberry plants 29.95 total charge was 78.60 Like a dummy I returned them with a r/a a number I finally got That is far and I have got. I have tried to email 3 times. No response. This is ridculous consumer fraud / credit should be contacted for people like this. I just want my money back. or simply send the product I ordered.... Gardener Choice 81961 CR 687 so Hartford Mi 49057 order #119**** tv28792 BOGO Hanging Strawberry Garden sets 2 for the price of 1 $10.00 + s/h This is my order 6/12/09
View full review
1 comment
Guest

The s/h is what gets you every time. Most companies will only refund the cost of items not s/h. That's how they make money as they can charge whatever they want for s/h.

Steve W Kkw
map-marker Forest City, Pennsylvania

Gardner's Choice sent me dead plants

I recently ordered several different items from Gardner's Choice. After a long delay, I finally received some of the items I ordered. Half the plants were dead, the remainder have not responded to any type of care to grow. I am pulling out everything and learning a very undeserved lesson. Don't buy from those you do not know. Buy local, support your local economy. These internet sites are part of the economic problem. They can rob you and get away with it. Oh well bet that doesn't happen again. Beware people, if it sounds too good to be true, it probably is.
View full review
Loss:
$62
2 comments
Guest

Same thing I received, dead plants and also about a month late for planting. :(

Guest

:cry Crybaby

View more comments (1)
rabarrowsr B
map-marker Boca Raton, Florida

Never received plants , can't reach company, bunch of thiefs.

I placed an order in April hoping to have tomatoes by July as promised on national television. I guess they made up for that advertising cost. Unable to reach the company, phone rang for 7 minutes and was busy before and after. Someone needs to do something, I wonder how many millions they stole from trusting consumers. I will be putting a claim thru with my credit card company. With the state of the economy the way it is the people behind this scam should be tarred and feathered. E-mail came back undeliverable, guess they picked up the farm and left. Profanity, profanity...... Richard A. Barrow / Pembroke Pine, Florida
View full review
3 comments
Guest

ordered plants over 2 months ago. never received.

Finally gor thru to the office in conn.

and was assured they would be shiped today. after reading all the negative comments all I can say is, they better get here soon and better be in good shape

Guest

I recieved my plants but they were all dead on arrival. I have been trying to contact them for a while to no avail. It seems that they have disappeared from thece of the planet.

Guest

:( :sigh That's on of the problems with ordering from people you don't know. I ordered tomato plants from this company last year and received limp, h alf dead plants that just faded into the ground without producing anything. From now on I'll buy local.

View more comments (2)
janesangel
map-marker Raleigh, North Carolina

Giant Tomato TV Scam

I ordered one order of giant tomato plants of 3 plants and one order of early plants (supposedly a 'gift') for a total cost of $10. The way they promoted it, they were sending you 3 plants that grew to 7-8 Ft tall plus 3 free regular early producing plants. NOT! Rather than call it in, I used the internet. There was no information on what the cost for shipping was until after I placed the order and the finally total came up. Then the shipping cost appears at $11.90, which was more than what the 6 plants cost. I printed off the order statement. The total cost came to $21.90. I was ready to cancel the order but then there was no way to contact the company to stop the shipment. I waited for the order for two weeks. When it arrived, the total mailing cost on the box was 80 cents compared with the paid s&h of $11.90. There were 6 tiny dry containers with a tablespoonful of dirt in each, supposedly containing seeds, wrapped in clear plastic with labels attached and instructions. I am contacting my credit card company and demanding they stop payment on the shipment. This operation is a rip off. If I want plants or anything for gardening that is unusual, I'll go locally or buy from a trusted source. Never from 'Gardner's Choice' again.
View full review
Mayhew K
map-marker Adams, Tennessee

Took money,cashed check,sent no plants

I sent this company my check # 2033 in the amount of $18.91 for delivery of Tomato plants. Check cashed by company 3-19-09. Have not received plants, cannot use them in December, I need them now. I expect to receive my money or the plants by return mail.If this is the way they do business, I will no longer be placing any future orders. Have tried to contact this company and cannot get through,recording states system down,strange it is down for so long,is this company real?Again,how does this company stay in business .
View full review
mparrott P
map-marker Denver, Colorado

Gardner's Choice Again

Gardner's Choice, well folks, I finally got through to Gardner's Choice by email. All it took was an email with the subject line Colorado Attorney General. I wrote to them and also wrote to the CO Atty. Gen; asking them to ban Gardner's Choice products from being sold in Colorado. I received an email from Gardner's Choice saying they had cancelled my order but I have to go to the website for my refund. What a joke!! Now I am back to square one with them, not getting through either by email or phone. Not sure if I will even get a refund!
View full review
Loss:
$184
1 comment
Guest

I did report them to the Attorney General Office in their home state, had a reply with a scratched note from GC...my plants did arrive, one out of six tomatoes survived, my tomatoe "tree" is 12" tall now and no time for fruits. The rest of the order went in the trash with the box. Never, never again will I order from them.

carolynst
map-marker Washington, District Of Columbia

Can't get in touch with service dept.

i ordered tree tomatos. they never came up. i don't think there were any seeds in the pots. i ordered fruit trees and only got part of my order. i have called customer service several times on my on dime, only to be put on hold or hung up on. i just want a refund, but it don't think that will happen. i have e-mailed the company and never got an answer. i have gone online and checked my order status to see if the rest of my order has been sent and they have down for about a dozen fruit trees that i did not order. everytime i check the delivery status the date changes.
View full review
Loss:
$200
little Gus
map-marker Abilene, Texas

Charged me for items i did not get

i ordered from gardners choice one time. it was 6 tomatoes trees for 10.99 and a bag of grass for 7.98. i was charged 46.64 for these items. the tomatoes trees were shipped dead. the grass was so so. then i look on my bank statement this month and i see they have charged 36.65 on my card again. i can't get in touch with anyone on the phone. i think we all should get in touch with the better business bureau in their town or talk to the chamber of commerce there. can someone e-mail me the correct address if you know it and i will contact a friend of mine who is an attorney and see what he can do. thanks margaret henderson clouddancer12001@***.com
View full review
Loss:
$83
1 comment
Guest

Your credit card company will charge back the items and they have a contact number for the Company. You placed the order, right?

Than you have away to contact them. Get to work on the problem and I think you will see that you have all the control, but you do nothing.

Anonymous
map-marker Gig Harbor, Washington

Moldy plants and dead plants

i received my plants in time, but unable to get a start as they were not in planting shape!! i ordereed sweey peas-climbing lillies- and ruffled petutias---none of which were green enough to put in the ground--but i did anyway and no avail!!! i wish to have my order restored or my money back as i spent #32.98 and have nothing to show for it.please reply to my rrequest at my e-mail so i will know whether to order from you again or not!! il am thoroughly pissed!!! am waiting to hear from you
View full review
2 comments
Guest

:cry so bummed! was gonna order stuff but very glad for the reviews! prolly saved me a bundle!

Guest

My account has been charged $30 for my plants that have "supposedly" been shipped via postal service--although I paid for UPS--and now it's past my planting season. I've been on hold over 2 hours for the so called Customer Service, and boy they must be handling a bunch of calls as mine has yet to be answered before closing time.

I guess it was take a chance and it just didn't work. Won't order again from Gardner's Choice...although they do owe me for my plants never received. I have contacted Attny Gen office of MI which more should do.

Now just hope they will reply. Just a word of warning.....check it out first!!

View more comments (1)