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gardeners choice

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59 complaints

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Gardeners' Choice offers horticulture of the highest quality and at affordable prices. At the present time the company’s headquarters is located in Hartford, MI. The clients can choose from several categories of merchandise, offered by the company. These include fruits and vegetables, ground cover and vines, tomatoes, plants, flowers and bulbs, trees, bushes and shrubs, grass seed, gardening accessories and more. The company guaranties the safety of the clients’ credit card information when they order on-line by employing a technology called S.S.L.(Secure Socket Layering). The company schedules its shipments so that the orders arrive at the proper planting time for each area of the United States (depending on climatic conditions).

Generally, Gardeners' Choice takes 2-4 weeks from the date that the client’s zone opens for shipping. Please try to contact Gardeners Choice Customer Service directly prior to posting any complaints on this site.

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Gardeners Choice Complaints & Reviews

Gardeners Choice Reviews

Angela1962
Gardeners Choice Is Screwing Me

I ordered my hummingbird vine's on 6/9/2011...i received them on 6/21/2011, however, they were 90% dead. I tried planting them to see if i could retrieve the life, i could not!...

#278019
Nov 29, 2011
461

JimVerna54
Gardeners Choice total scam!!!

Ordered 2 humming bird vines 6/11/11, a Saturday, on buy 2 get 4 promotion. Gardeners Choice online order form doubled the order to buy 4 get 8, not my choice.

#248269
Jul 11, 2011
266

Anonymous
Gardeners Choice - Gardener's Choice Scams

Early in the year we ordered two varieties of plants (5 or one and 6 of another) from Gardener's choice. And we waited... Sent several emails with no response. Sent another ...

#245997
Jun 29, 2011
258

Murphy01
Gardeners Choice

I recently bought some of their guaranteed tomato plants. They advertise as 60# of tomatoes from one plant. Three of the four starters arrived dead & after much nursing got one l...

#245809
Jun 28, 2011
273

Debbie R...
Gardeners Choice - Partial order and Poor Product!!

I ordered 4 plants and received two. The plants were NOT healthy nor did I feel that I came close to getting what I Paid for. I wouldn't order from Gardeners' Choice agai...

#244961
Jun 23, 2011
218

Anonymous
Gardeners Choice - Gardeners Choise humingbird vines

Buy 1 get 1 free. Pay only S&H. I assumed the S&H was for 2 vines - wrong -it is for EACH vine. Total of the vines $29.94. Total shipping $35.70.They don...

#244060
Jun 18, 2011
292

Double
Gardeners Choice on-line scam

Gardeners Choice on-line website. I looked at Royal Paulownia Empress Trees (supposed to grow really fast). Had to put in credit card # and address, etc., in order to see the cost....

#240970
Jun 02, 2011
348

Gktsaakb
Gardeners Choice - No seed in the pots

I purchase some tomatoes tree and early tomatoes plants from gardener choice. i water the pots hoping to see little tomatoes spring up. I waited and waited for weeks nothing. I d...

#239589
May 25, 2011
249

Zvette3
Gardeners Choice sends Dead Plants. The Hummingbird Vine was totally Dried up!

Gardeners Choice Is A Scam if I ever saw One! That is Gardeners' Choice 81961 CR 687 South Hartford MI 49057 It is an Internet offer and they have a catalog offer for plants ...

#239322
May 24, 2011
514

Bettyaug...
Gardeners Choice would not refund my money

I purchased buy one get one free quick lawn. I returned the item three weeks ago. Called for my refund and they are giving me the run around. Call 866-518-2290 they told me to c...

#238115
May 17, 2011
203

IULIAN0@...
Gardeners Choice - SENT DEAD AND WILTED PLANTS

Don't buy from this company. I order over $100.00 of vegetables and the box came smashed and it took so long to get most of the plants were dead or wilted. The plants were so s...

#237734
May 15, 2011
191

Anonymous
Gardeners Choice - Hummingbird vines

I just received my Hummingbird vines and their dead! If I had known about all the problems customers have had I wouldn't have purchased from Gardener's Choice. Sooo... many...

#237612
May 14, 2011
372

Caratigger
Gardeners Choice - No customer service and no plants

Placed a credit card order in Feb for plants to ship in spring. In the meantime needed to change my credit card number due to fraudulent activity. After waiting on hold for custo...

#236978
May 11, 2011
184

Rpointer
Gardeners Choice - Gardeners's Choice took my money and sent 2 dead Jupiter Seedless Grape vines.

Is there any protection from companies like Gardener's Choice? If yes please post the contact. There is no way to reach a customer service representative. The posted hours ar...

#236735
May 09, 2011
195

Cibuechele
Gardeners Choice - Gardens Choice Blueberry Scam Do not Buy

They make their money on postage and handling. Price for 3 miracle blueberry was $10. When you add the postage and handling it was $21.90 for 3 seedlings. Each plant was seedling a...

#236505
May 08, 2011
176

Anonymous
Gardeners Choice - Billed me $109 instead of $9.98 and no merchandise!

This company swindles people and they are smooth. I ordered a 2 for one deal (4 trees for the price of 2) it was supposed to be $9.98. They billed me $109.- and when called them (s...

#235454
May 02, 2011
153

Bmfpress
Gardeners Choice - Received only part of order

Received part of order and no mention of missing items being backordered. Phoned at 8:38am and did reach customer service who said that it would take 4 weeks to get the missing it...

#234128
Apr 25, 2011
132

Anonymous
Gardeners Choice - Gardener's Choice Did Not Deliver

Ordered from Gardener's Choice. Got part of my order half dead. Ordered grass seed that did not come and no mention of it was made on the shipping statement, just the items s...

#232963
Apr 18, 2011
223

Loreeadele
Gardeners Choice - Over charged ,did not receive

I ordered an item, 3 blackberry bushes for 7.95 i received 3 blackberry at 46.83 then the next day received 3 more at $65.83 all are dead, can not contact these people on any of ...

#231916
Apr 12, 2011
248

Keever88
Gardeners Choice

Gardeners Choice doesnt provide what they tell you they are. I was very dissatisfied with their products. Their prices are reasonable but their shipping and handling almost tripl...

#225484
Mar 07, 2011
151

Niteman69
Gardeners Choice - Guide and Customer Service Poor

I love the prices and quality of the plants I have gotten the last two years from Gardeners Choice. However, since it is a long distance call the 27 min. wait time for their custom...

#184606
Jun 04, 2010
265

Anonymous
WE SHOULD SUE Gardeners Choice

GARDENERS CHOICE SHOULD BE SUED FOR TAKEING ADVADIC OF SO MANY PEOPLE .WE TRUSTED THE CO.AND THEY,RE GETTING RICH FROM THERE BAD BUSSINESS WHILE WE,RE GETTING NOTHING ORWE WORKED T...

#183635
May 27, 2010
344

Qpdoll5515
Gardeners Choice - Recieved my 6 tomatos all spilled out of pots. Supposed to have been plants not dirt only

I am very upset. I ordered the giant tree tomatos, they shipped them...supposed to have been grown plants. The dirt was all spilled out in the package, and it had bugs all in the d...

#181584
May 10, 2010
295

Anonymous
Gardeners Choice - Gardener's Choice says shipped my order but did not arrive, cannot reach them online or phone.

I am trying to reach them as if I have a new order to place. Still holding. If trying to get a rep. the line #2 is always busy. Frustrating, I just want the plants, don't li...

#180227
Apr 29, 2010
365

Bjsjlb
Gardeners Choice - Gardener's choice never sent my order

I ordered from them months ago they were quick to take my money but i still havent recieved my order i have called every number for them only to get a busy signal or be disconnecte...

#178092
Apr 12, 2010
284

Anonymous
Gardeners Choice - Rude Customer Service and Credit Card used wtihout verification

Company claims the order was placed by myself or my husband because it shipped to our address and our phone number was used. Gardeners Choice rep admitted no security questions are...

#155381
Aug 18, 2009
525

Sdnpayne...
Gardeners Choice - Took my money and no product sent June 12,2009

I ordered strawberry hanging planters 2 for 1 plus s/h. Price was 10.00 + s/h OK I was sent some white *** baskets with strawberry plants 29.95 total charge was 78...

#150730
Jul 05, 2009
418

Steve Wo...
Gardeners Choice - Gardner's Choice sent me dead plants

I recently ordered several different items from Gardner's Choice. After a long delay, I finally received some of the items I ordered. Half the plants were dead, the remainder h...

#150118
Jun 17, 2009
424

Rabarrowsr
Gardeners Choice - Never received plants , can't reach company, bunch of thiefs.

I placed an order in April hoping to have tomatoes by July as promised on national television. I guess they made up for that advertising cost. Unable to reach the company, phone ...

#149778
Jun 09, 2009
472

Anonymous
Gardeners Choice - Moldy plants and dead plants

I received my plants in time, but unable to get a start as they were not in planting shape!! i ordereed sweey peas-climbing lillies- and ruffled petutias---none of which were green...

#149407
May 31, 2009
462
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